:root{
  --accent:#0a84ff;
  --accent-2:#30d158;
  --bg:12 12 14;
  --fg:245 245 247;
  --muted:152 161 178;
  --glass:255 255 255;
  --glass-alpha:.08;
  --stroke:255 255 255 /.12;
  --r-lg:20px;
  --r-md:14px;
  --r-sm:10px;
  --gap:12px;
  --shadow:0 10px 30px rgba(0,0,0,.35), 0 1px .5px rgba(255,255,255,.05) inset;
  --wallpaper:url("/img/wallpaper.jpg");
}

@media (prefers-color-scheme:light){
  :root{
    --bg:245 246 250;
    --fg:22 22 24;
    --muted:110 118 130;
    --glass-alpha:.65;
    --stroke:0 0 0 /.08;
    --shadow:0 20px 50px rgba(0,0,0,.12), 0 1px .5px rgba(255,255,255,.6) inset;
  }
}

*{box-sizing:border-box;}
html{height:100%;color-scheme:dark light;}
body{
  margin:0;
  min-height:100%;
  padding:env(safe-area-inset-top) env(safe-area-inset-right) env(safe-area-inset-bottom) env(safe-area-inset-left);
  color:rgb(var(--fg));
  background:
    radial-gradient(1000px 680px at 12% -10%, rgba(10,132,255,.18), transparent 62%),
    radial-gradient(900px 620px at 105% 0%, rgba(48,209,88,.16), transparent 58%),
    rgb(var(--bg));
  font:15px/1.45 -apple-system,BlinkMacSystemFont,"SF Pro Text","SF Pro Display","Segoe UI",Roboto,system-ui,Arial,sans-serif;
  letter-spacing:.01em;
  -webkit-font-smoothing:antialiased;
  -moz-osx-font-smoothing:grayscale;
  display:flex;
  flex-direction:column;
}
body.wallpaper{
  background:linear-gradient(to bottom, rgba(0,0,0,.35), rgba(0,0,0,.55)), var(--wallpaper) center/cover fixed no-repeat;
}

main{flex:1 0 auto;}
footer{flex-shrink:0;}

img{max-width:100%;display:block;}
a{color:inherit;text-decoration:none;}
a:hover{text-decoration:underline;}

.wrap,.container,.page{width:100%;max-width:1100px;margin:26px auto;padding:0 16px;}

h1{margin:0 0 12px;font:600 26px/32px "SF Pro Display",-apple-system,system-ui,sans-serif;letter-spacing:-.01em;}
h2{margin:0 0 10px;font:700 20px/26px "SF Pro Display",-apple-system,system-ui,sans-serif;}
h3{margin:0 0 8px;font:700 16px/22px "SF Pro Text",-apple-system,system-ui,sans-serif;}
p{margin:0 0 12px;}
.muted{color:rgb(var(--muted));}
.small{font-size:13px;color:rgb(var(--muted));}

.stack{display:flex;flex-direction:column;gap:10px;}
.row{display:flex;flex-wrap:wrap;gap:var(--gap);align-items:center;}
.grid{display:grid;gap:var(--gap);grid-template-columns:repeat(auto-fit,minmax(260px,1fr));}
.toolbar{display:grid;grid-template-columns:1fr auto;gap:8px;align-items:center;}
@media (max-width:680px){.toolbar{grid-template-columns:1fr;}}

.field{display:flex;flex-direction:column;gap:6px;}
.form-grid{display:grid;gap:var(--gap);grid-template-columns:repeat(auto-fit,minmax(160px,1fr));}
.form-actions{display:flex;flex-wrap:wrap;gap:10px;}

.card,.panel,.glass,.ticket,.person,.stat,.chart,.dialog{
  border-radius:var(--r-lg);
  backdrop-filter:saturate(160%) blur(22px);
  -webkit-backdrop-filter:saturate(160%) blur(22px);
  background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 60%, transparent);
  border:1px solid rgb(var(--stroke));
  box-shadow:var(--shadow);
  padding:16px;
}
.card + .card{margin-top:var(--gap);}
.panel{border-radius:var(--r-md);}

@supports not ((backdrop-filter:blur(0)) or (-webkit-backdrop-filter:blur(0))){
  .card,.panel,.glass,.ticket,.person,.stat,.chart,.dialog{background:rgba(20,23,28,.72);}
}

.site-header{
  position:sticky;
  top:max(env(safe-area-inset-top),12px);
  z-index:40;
  margin:8px auto 0;
  width:100%;
  max-width:1100px;
  border-radius:var(--r-lg);
  backdrop-filter:saturate(160%) blur(22px);
  -webkit-backdrop-filter:saturate(160%) blur(22px);
  background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 70%, transparent);
  border:1px solid rgb(var(--stroke));
  box-shadow:var(--shadow);
}
.site-header-inner{display:flex;align-items:center;gap:12px;padding:12px 16px;min-height:52px;}
.site-header .brand{display:inline-flex;align-items:center;gap:10px;font-weight:700;color:rgb(var(--fg));text-decoration:none;}
.site-header .brand img{height:32px;width:auto;}
.site-nav{display:flex;gap:8px;margin-left:auto;}
.site-nav a{position:relative;padding:9px 14px;border-radius:var(--r-sm);font-weight:600;color:rgb(var(--fg));opacity:.92;text-decoration:none;}
.site-nav a:hover,.site-nav a:focus-visible{opacity:1;}
.site-nav a::after{content:"";position:absolute;left:14px;right:14px;bottom:6px;height:2px;border-radius:2px;background:var(--accent);transform:scaleX(0);transform-origin:left;transition:transform .2s ease;}
.site-nav a:hover::after,.site-nav a.active::after{transform:scaleX(1);}
.menu-toggle{display:none;margin-left:auto;padding:10px 12px;border-radius:var(--r-sm);background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 70%, transparent);border:1px solid rgb(var(--stroke));color:rgb(var(--fg));font-weight:600;}
.menu-toggle:focus-visible{outline:2px solid var(--accent);outline-offset:2px;}
@media (max-width:720px){
  .site-header-inner{flex-wrap:wrap;}
  .site-nav{width:100%;display:none;flex-direction:column;gap:6px;padding-top:6px;border-top:1px solid rgb(var(--stroke));}
  .site-header[data-nav-open="true"] .site-nav{display:flex;}
  .site-nav a{padding:12px;border-radius:var(--r-md);}
  .menu-toggle{display:inline-flex;align-items:center;gap:6px;}
}

.btn{appearance:none;border:0;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 16px;min-height:44px;border-radius:14px;font-weight:700;font-size:15px;line-height:1;background:color-mix(in oklab, rgb(var(--accent)) 45%, rgba(var(--glass),var(--glass-alpha)) 55%);color:#fff;box-shadow:0 8px 24px rgba(10,132,255,.25);transition:transform .16s ease,box-shadow .2s ease,background .2s ease;}
.btn:hover{transform:translateY(-1px);}
.btn:active{transform:translateY(0);}
.btn:disabled{opacity:.5;cursor:not-allowed;}
.btn.ghost{background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 40%, transparent);color:rgb(var(--fg));border:1px solid rgb(var(--stroke));box-shadow:none;}
.btn.ghost:hover{background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 60%, transparent);}
.btn.small{padding:8px 12px;min-height:38px;font-size:14px;border-radius:var(--r-sm);}
.btn.block{width:100%;display:inline-flex;}
.btn.icon{padding:10px;min-height:40px;width:40px;}
.btn.ghost.small.active{background:color-mix(in oklab, rgb(var(--accent)) 40%, rgba(var(--glass),var(--glass-alpha)) 50%);color:#fff;border-color:color-mix(in oklab, rgb(var(--accent)) 60%, rgb(var(--stroke)));}

input,select,textarea{
  width:100%;
  color:rgb(var(--fg));
  background-color:rgba(20,24,32,.75);
  background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 40%, transparent);
  border:1px solid rgb(var(--stroke));
  border-radius:var(--r-sm);
  padding:10px 12px;
  font:inherit;
  transition:border-color .15s ease,box-shadow .15s ease,background .15s ease;
}
input::placeholder,textarea::placeholder{color:rgb(var(--muted));}
input:focus,select:focus,textarea:focus{border-color:color-mix(in oklab, rgb(var(--accent)) 60%, rgb(var(--stroke)));box-shadow:0 0 0 6px color-mix(in oklab, rgba(10,132,255,.25), transparent);outline:none;}
select{appearance:none;background-image:linear-gradient(45deg,transparent 50%, rgb(var(--muted)) 50%),linear-gradient(135deg, rgb(var(--muted)) 50%,transparent 50%);background-position:calc(100% - 14px) 50%,calc(100% - 8px) 50%;background-size:6px 6px;background-repeat:no-repeat;padding-right:32px;}
select option,select optgroup{color:rgb(var(--fg));background:rgb(var(--bg));}
textarea{min-height:120px;resize:vertical;}
label{font-size:12px;font-weight:600;letter-spacing:.02em;color:rgb(var(--muted));}

@media (prefers-color-scheme:light){
  input,select,textarea{background-color:rgba(255,255,255,.85);}
  select option,select optgroup{background:#fff;color:rgb(var(--fg));}
}

fieldset{border:1px solid rgb(var(--stroke));border-radius:var(--r-md);padding:12px;}
legend{padding:0 6px;font-weight:600;color:rgb(var(--muted));}

.table{width:100%;border-collapse:collapse;font-size:14px;}
.table th,.table td{padding:10px 12px;border-bottom:1px solid rgb(var(--stroke));text-align:left;vertical-align:top;}
.table th{font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:rgb(var(--muted));}
.table tbody tr:hover{background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 40%, transparent);}
.table-responsive{overflow:auto;border-radius:var(--r-md);}

.pill,.badge,.tag,.status-chip{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:999px;font-size:12px;font-weight:600;letter-spacing:.02em;background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 50%, transparent);border:1px solid rgb(var(--stroke));color:rgb(var(--fg));}
.pill.normal{background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 40%, transparent);}
.pill.urgent{background:color-mix(in oklab, rgb(var(--accent)) 30%, transparent);border-color:color-mix(in oklab, rgb(var(--accent)) 60%, rgb(var(--stroke)));color:#fff;}
.pill.emergency{background:color-mix(in oklab, #ff453a 40%, transparent);border-color:color-mix(in oklab, #ff453a 60%, rgb(var(--stroke)));color:#fff;}

.seg{display:inline-flex;align-items:center;gap:6px;padding:6px;border-radius:var(--r-md);background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 40%, transparent);border:1px solid rgb(var(--stroke));}
.seg button{border:0;border-radius:var(--r-sm);padding:8px 12px;font-weight:600;background:transparent;color:rgb(var(--fg));cursor:pointer;}
.seg button[aria-pressed="true"]{background:color-mix(in oklab, rgb(var(--accent)) 28%, rgba(var(--glass),var(--glass-alpha)) 60%);color:#fff;box-shadow:inset 0 0 0 1px rgba(255,255,255,.18);} 

.banner,.status,.log,pre{border-radius:var(--r-md);padding:12px;background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 25%, transparent);border:1px solid rgb(var(--stroke));color:rgb(var(--muted));}
.status.ok{color:color-mix(in oklab, rgb(var(--accent-2)) 70%, rgb(var(--muted)));}
.status.warn{color:color-mix(in oklab, #ffd60a 65%, rgb(var(--muted)));}
.status.err{color:color-mix(in oklab, #ff453a 75%, rgb(var(--muted)));}
.status.info{color:rgb(var(--muted));}
.status.success{color:color-mix(in oklab, rgb(var(--accent-2)) 70%, rgb(var(--muted)));}
.status.error{color:color-mix(in oklab, #ff453a 75%, rgb(var(--muted)));}
pre{white-space:pre-wrap;font-family:"SFMono-Regular",ui-monospace,Consolas,monospace;font-size:13px;max-height:320px;overflow:auto;}
.banner{display:none;}
.banner.show{display:block;}
.banner.ok{color:color-mix(in oklab, rgb(var(--accent-2)) 70%, rgb(var(--muted)));}
.banner.warn{color:color-mix(in oklab, #ffd60a 70%, rgb(var(--muted)));}
.banner.err{color:color-mix(in oklab, #ff453a 75%, rgb(var(--muted)));}

.toast{position:fixed;inset:0;display:none;align-items:center;justify-content:center;padding:24px;background:rgba(0,0,0,.45);z-index:60;}
.toast.is-visible{display:flex;}
.toast-card{width:min(420px,90vw);}
.toast-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:16px;}
.toast-message{white-space:pre-wrap;}

.modal{position:fixed;inset:0;display:none;align-items:center;justify-content:center;padding:24px;background:rgba(0,0,0,.45);z-index:70;}
.modal.is-open{display:flex;}
.modal-card{width:min(560px,100%);}

.cta-fab{position:fixed;right:18px;bottom:calc(18px + env(safe-area-inset-bottom));z-index:50;}

.kv{display:grid;grid-template-columns:minmax(120px,1fr) minmax(0,2fr);gap:6px 14px;align-items:start;}
.kv .k{color:rgb(var(--muted));font-size:13px;}

.unc-wrap{display:flex;gap:8px;align-items:center;margin-left:auto;flex-wrap:wrap;}
.unc-pill{display:inline-flex;align-items:center;justify-content:center;min-width:48px;padding:6px 10px;border-radius:999px;font-weight:600;font-size:12px;border:1px solid rgb(var(--stroke));background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 45%, transparent);color:rgb(var(--fg));}
.unc-pill.ok{color:color-mix(in oklab, rgb(var(--accent-2)) 80%, rgb(var(--fg)));border-color:color-mix(in oklab, rgb(var(--accent-2)) 60%, rgb(var(--stroke)));}
.unc-pill.warn{color:color-mix(in oklab, #ffd60a 70%, rgb(var(--fg)));border-color:color-mix(in oklab, #ffd60a 60%, rgb(var(--stroke)));}
.unc-pill.bad{color:color-mix(in oklab, #ff453a 80%, rgb(var(--fg)));border-color:color-mix(in oklab, #ff453a 60%, rgb(var(--stroke)));}

.notify-block{display:grid;gap:10px;padding:14px;border-radius:var(--r-md);background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 35%, transparent);border:1px solid rgb(var(--stroke));}
.notify-inline{display:flex;flex-wrap:wrap;gap:10px;align-items:center;}
.notify-status{font-size:12px;color:rgb(var(--muted));}
.notify-status.ok{color:color-mix(in oklab, rgb(var(--accent-2)) 70%, rgb(var(--muted)));}
.notify-status.warn{color:color-mix(in oklab, #ffd60a 70%, rgb(var(--muted)));}
.notify-status.err{color:color-mix(in oklab, #ff453a 75%, rgb(var(--muted)));}

.dash-grid{display:grid;gap:var(--gap);grid-template-columns:repeat(auto-fit,minmax(260px,1fr));}
.stat{display:flex;flex-direction:column;gap:6px;}
.stat .label{color:rgb(var(--muted));font-size:13px;font-weight:600;letter-spacing:.02em;}
.stat .value{font-size:28px;font-weight:700;line-height:1;color:rgb(var(--fg));}
.hbars .row{display:grid;grid-template-columns:minmax(120px,1fr) 1fr auto;gap:8px;align-items:center;}
.hbars{display:flex;flex-direction:column;gap:8px;}
.hbars .label{font-weight:600;color:rgb(var(--muted));}
.hbars .barwrap{height:12px;border-radius:999px;border:1px solid rgb(var(--stroke));background:color-mix(in oklab, rgba(var(--glass),var(--glass-alpha)) 30%, transparent);overflow:hidden;}
.hbars .bar{height:100%;border-radius:999px;background:color-mix(in oklab, rgb(var(--accent)) 65%, rgba(var(--glass),var(--glass-alpha)) 40%);}
.hbars .count{text-align:right;color:rgb(var(--muted));font-weight:600;}

.chart{display:flex;flex-direction:column;gap:12px;overflow:hidden;}
.chart .title{font-weight:600;color:rgb(var(--muted));letter-spacing:.02em;}
.linewrap{position:relative;width:100%;}
.linewrap svg{display:block;width:100%;height:200px;}
.linewrap .xlabels,.linewrap .ylabels{position:absolute;pointer-events:none;color:rgb(var(--muted));font-size:12px;letter-spacing:.04em;}
.linewrap .xlabels{left:52px;right:12px;bottom:4px;display:flex;justify-content:space-between;gap:8px;}
.linewrap .ylabels{top:16px;bottom:32px;left:0;width:52px;display:flex;flex-direction:column;justify-content:space-between;text-align:right;}

.donut{display:grid;gap:14px;align-items:start;}
@media (min-width:560px){.donut{grid-template-columns:220px 1fr;}}
.donut svg{width:100%;max-width:220px;aspect-ratio:1/1;margin:auto;display:block;}
.donut .legend{display:flex;flex-direction:column;gap:8px;}
.donut .legend .item{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;}
.donut .legend .left{display:flex;align-items:center;gap:8px;}
.donut .legend .swatch{width:10px;height:10px;border-radius:999px;background:var(--accent);}
.donut .legend .label{color:rgb(var(--fg));font-weight:600;}
.donut .legend .val{color:rgb(var(--muted));font-variant-numeric:tabular-nums;font-weight:600;}

.table-actions{display:flex;flex-wrap:wrap;gap:10px;align-items:center;}

.list-vertical{display:flex;flex-direction:column;gap:var(--gap);}

.hide{display:none !important;}
.push-end{margin-left:auto;}
.accounts-grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(0,1fr);gap:var(--gap);}
@media (max-width:960px){.accounts-grid{grid-template-columns:1fr;}}
.staff-grid{display:grid;gap:var(--gap);grid-template-columns:repeat(auto-fit,minmax(280px,1fr));}

.hero{display:flex;flex-direction:column;gap:10px;margin:20px 0;}
.hero p{max-width:52ch;}
.hero-home{align-items:center;text-align:center;gap:18px;margin-top:32px;}
.hero-logo{width:min(160px,40vw);height:auto;filter:drop-shadow(0 12px 30px rgba(0,0,0,.4));}

.card-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:var(--gap);align-items:start;}
.card-row .card{height:100%;margin-top:0;}
.card-link{display:flex;flex-direction:column;justify-content:space-between;gap:16px;min-height:220px;}
.card-link p{min-height:48px;}
.card-link .btn{margin-top:auto;min-height:48px;white-space:nowrap;}
@media (max-width:420px){.card-link .btn{white-space:normal;}}
.card-link h3{flex-shrink:0;}

.badge.ok{color:color-mix(in oklab, rgb(var(--accent-2)) 70%, rgb(var(--fg)));}
.badge.err{color:color-mix(in oklab, #ff453a 70%, rgb(var(--fg)));}

.form-note{font-size:13px;color:rgb(var(--muted));}

.table-empty{padding:20px 12px;text-align:center;color:rgb(var(--muted));}

.table-actions .btn{min-width:120px;}

.chip-group{display:flex;gap:8px;flex-wrap:wrap;}

.ticket-meta{display:flex;flex-wrap:wrap;gap:8px;margin-top:6px;color:rgb(var(--muted));font-size:13px;font-weight:500;}

.ticket-body{margin:10px 0;color:rgb(var(--fg));white-space:pre-wrap;}

.ticket-actions{margin-top:12px;display:flex;flex-wrap:wrap;gap:10px;align-items:center;}
.ticket-actions select{min-width:180px;}
.ticket-actions select[data-kind="assign"]{min-width:220px;}

.person{display:flex;flex-direction:column;gap:12px;}
.person-header{display:flex;flex-direction:column;gap:4px;}
.roles{display:flex;flex-wrap:wrap;gap:6px;}
.actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end;}

.table-scroll{max-width:100%;overflow:auto;}

.flex-between{display:flex;align-items:center;justify-content:space-between;gap:var(--gap);flex-wrap:wrap;}

footer{margin:32px auto 24px;width:100%;max-width:1100px;padding:0 16px;color:rgb(var(--muted));font-size:13px;}

.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;}

@media (prefers-reduced-motion:reduce){
  *,*::before,*::after{animation-duration:.01ms !important;animation-iteration-count:1 !important;transition-duration:.01ms !important;scroll-behavior:auto !important;}
}

@media (prefers-reduced-motion:no-preference){
  .card,.panel,.ticket,.person,.site-header{animation:fade-up .24s ease both;}
  @keyframes fade-up{from{opacity:0;transform:translateY(6px);}to{opacity:1;transform:none;}}
}

:focus-visible{outline:2px solid var(--accent);outline-offset:2px;}

::-webkit-scrollbar{width:10px;height:10px;}
::-webkit-scrollbar-track{background:rgba(0,0,0,.2);}
::-webkit-scrollbar-thumb{background:rgba(64,74,90,.6);border-radius:10px;}
::-webkit-scrollbar-thumb:hover{background:rgba(90,102,120,.8);}
.person-name{font-weight:700;font-size:16px;color:rgb(var(--fg));}
.person-id{display:flex;align-items:baseline;gap:8px;}

/* Glass modal */
.modal{
  position:fixed; inset:0; z-index:1000;
  display:none; place-items:center; padding:20px;
  background:color-mix(in oklab, rgba(0 0 0 / .55), transparent);
}
.modal.is-open{display:grid;}
.modal .modal-sheet{
  width:min(520px,92vw);
  animation:rise .24s ease both;
}
.modal.hide{display:none !important}
